Discreet service
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Service area · THURMONT, MD · FREDERICK COUNTY
Combination treatment — a residual spray plus Heat Assault thermal heat — kills bed bugs and eggs in a single visit. Homes and businesses across Thurmont, quoted over the phone before anything is booked.
When the press needs a bed bug expert They call us
Local record
The page also includes 5 questions answered on recorded calls and 20 crew call excerpts.
Reaches into mattress seams, bed frames and wall voids a spray cannot. Kills every stage, eggs included.
Keeps working for weeks after we leave, so anything that survives or arrives later does not restart the problem.
Bed bugs die at 118°F held about 90 minutes; 122°F kills almost instantly. We hold lethal temperature throughout the home.
You get the prep list and an arrival window. Anything you are unsure about, we answer on the phone first.
Quoted over the phone before anything is booked, so there is no site visit and no surprise on the day.
A full heat cycle takes the whole home to lethal temperature, then a residual product goes down per its label.
Eight to eleven hours on site, depending on the size of the property and how much is in it.
We walk you through what we found and what to watch for, and the home is yours again the same day.
If bed bugs come back inside sixty days we return and treat again at no cost.
Every question below was asked by a real caller on a recorded call, and every answer is what one of our crew said back on the phone, word for word. We give the caller's first name, or their postcode where we do not have one, and never their surname, address or phone number.
It's Florida. Everything wants to bite us in Florida. It could be chiggers, it could be sand fleas, it could be mice, it could be carpet beetle. Now carpet beetles don't bite us. But their larva has little hairs on it that when they rub up against it, it looks like bites or little cluster rashes.
Answered on a call,
Hi, this is Kendall giving you a call with that bug exterminator. I do apologize. We were on the other line when you called Kirsten, but wanted to give you a call back.
Answered on a call,
I'm just trying to look at them carefully. I might have to send one to a tech just to double check.
Answered by Charles on a call,
With her dealing with them for a year and the companies coming out every couple of weeks or once a month in spring, they could set some of those bedbugs into dormancy if they're just using basic pesticides. And it's not bed bug specific. The bugs realize the poison can hurt them and they will go into dormancy and they can live for at least a year without feeding. They can go into dormancy for a year.
Answered by Dori on a call,
We take half up front and then we can break it down into a few more payments.
Answered by Julie on a call,
This is our own crew, on recorded calls about jobs in Thurmont and nearby. Word for word. Each one says who was talking and when.
We give you a 60-day guarantee, and if someone has an issue during that 60 days, we are back out there. We are treating your home again at no additional charge.
Moving slowly. It would be not, they wouldn't be able to bite and they'd be moving slowly and you'd put it in a Ziploc bag and it would die. But tell us if you see even a straggler, just text us or call us.
Because we use a combined treatment where we actually use both pesticides. Well, we spray around the interior perimeter of the apartment, around the baseboards and around the windowsills and door jams and inside closets.
Will slowly take those off once everything starts to heat up. Make sure there are no wrinkles. He also will put risers underneath the mattress and box springs to make sure there's sufficient heat flow because with what we use specifically, it is strong enough to penetrate your furniture items, clothing items, even the walls and outlets, which is also a common nest. nesting place for them.
We do a whole house treatment. We usually start about 8 a.m. in the morning. We need all people, all pets out of the home, and we promise to have you back in the home no later than 8 p.m. We do an all-day heat treatment. And we also have a proprietary blended pesticide spray with growth inhibitor that gives you a protective foam, a barrier around your home that lasts for well over a month, okay?
Now my guy could go in there and, but we'd have to know what we're walking into. We can give you a fee for us to do the prep when he gets there.
We have to treat the whole house. The reason for that is because if you have them in one room, you most likely have them in other rooms as well. Even though you can't see them, this is how they spread around.
Is it a coincidence, or is there something else going on here? Could he possibly have gotten live bedbugs on his clothes or in his luggage and brought it? I mean, that is possible. It's completely possible.
Our concern is when you have a pile of clothes on the floor. or a pile of clothes that are in a bag that maybe Could have, you know, you could have brought those, you could have brought bedbugs with you or with the person who brought them could have brought those bedbugs with them in the bag.
Our primary issue is just comes down to clutter. But like I said, if your house is already, you know, pretty tidy as it is, then most of the work's already done for you.
Just in her room he said the living room everywhere else was fine he said her room and even said it's not necessarily dirty clutter it's just like she doesn't have a lot of space to put things so Right.
We do not. We keep it discreet because people don't want all their neighbors to see anything, even though there's nothing wrong. It's nothing. You didn't do anything wrong. It's not about cleanliness. But no, they'll be our company's bed bug exterminator and there'll be something on the truck small that says BBE and it doesn't say anything else. It's a truck and a trailer. It park in your driveway. And we'd run the hoses and heaters in and spend the day.
Breathe deep, breathe deep, know we have got your back. Okay. You keep me posted if you see something, let me know. If not, don't worry about it. But I'm going to keep an eye out. Okay.
I totally understand. Now, what you want to do while you're shopping around, okay, if you get someone that says they can just spray for you, that is going to be a long ongoing process because the The only thing that sprays can kill are the bugs that are on the surface and not all bed bugs are on the surface at the same time. They hide and they come out once every three to five days to feed. You've dealt with bed bugs years ago, you know.
Bugs do not care. We have done germaphobes homes. We've done mansions. We've done mobile homes. Bed bugs don't care. If they can hitch a ride home and start their own community, they're going to.
What is we have to prepare each individual sprinkler head okay with For lack of a better technical term, a sprinkler head koozie with an ice pack. You know those drink koozies you put Right, your bottle into?
This is what I guess my concern is that you did not keep us posted about activity and now it's, I mean if you're seeing them crawling around, you have a big infestation.
Bitten at home and now you see them at work so um just because we don't see any you know that you don't see any evidence of of it doesn't mean it's not there there and it may just require you know like an inspection from a professional to just to verify yeah
Then, of course, you have all the different, you know, bedbugs there in their different life stages. Exoskeletons are going to be the color of the male, the younger male ones, that amber color. It is going to look like translucent amber colored empty bedbug skin, okay, to look like a bedbug just walked right out.
Once I've seen the notes and seen how you guys are sleeping on the couch and then I guess your granddaughter was getting bit.
Why choose us
We kill bed bugs. Only bed bugs. One method, done right, in a single visit — heat and a residual product together, on every job we run.
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Total peace of mind
Sixty days of cover on every job. Should bed bugs survive the treatment, which is rare, we come back out and eliminate the problem for good at no cost.
No other pests, ever
One method, done right, in a single visit. It is the only approach we sell, which is the reason we are good at it.
Quoted as bed bug experts
Reporters do not find us in a directory; they come looking for someone who does this all day. CNN introduces Allan as the operations expert at Bed Bug Exterminator, and he has been quoted by name in thirty articles across fifteen national outlets.
Community-focused service
Seven offices across Florida and Maryland, each with its own locally staffed crew. The office that quotes your job is the one that turns up to it.
Affordable, high-quality heat solution
Priced by the size of the home rather than by the room, and quoted over the phone before anything is booked. No site visit, and no per-room upcharges.
Experienced, dedicated team
As Allan puts it: once we take on your project, your bed bug problem becomes my bed bug problem. If it turns out not to be bed bugs, we say so and cancel the contract. That has happened.
The single best solution — Heat Assault
Heat Assault reaches kill-zone temperature throughout the house and keeps climbing, which is what takes out the eggs as well as the adults. Paired with a residual spray on every job.
Call 727-591-4417 Quoted over the phone before anything is booked.
“My experience with BBE (Bed Bug Exterminator) was very smooth. Dori explained everything clearly on the phone and booked me quickly. The technician Chase came and did a full spray and heat treatment in one day, from morning to evening. The process was well organized and I felt relief after.”
“If you want your bed bugs gone CALL THEM!! Their team is top notch and truly care about what they do. Huge shout out to Dori and Victor, they took such great care of my home and killed every last bloodsucker! Thee best company for bed bug treatment hands down! Thanks”
“Kendall is extremely knowledgeable, professional and patient. She walked me through the process on the phone assessing for bed bugs as well as treatment options. She was interested in me FIRST and my needs, not just making a buck! The tech arrived on time and treated our entire home, 100% bed bug free for 3 months.”
“My experience with Bed Bug Exterminator was very positive. Chase handled the inspection professionally and didn’t miss any areas. Before that, Kendall had helped me book the appointment smoothly and answered all my questions. Everything felt organized and well-managed from start to finish.”
Over the years, we have developed a clear process and plan that works no matter the scale of infestation. As time has passed and our team has worked together more, we have focused on delivering treatment and solutions for bed bugs that are proven to work. To do this, we follow a strict five-step process that helps us to prepare any property in Thurmont and beyond for the removal of bed bugs:
This five-step process means that we can, more often than not, eradicate all bed bugs present in your building in one visit. Instead of a course of return trips, you get a solution that is covered for a minimum of sixty days. Plan on the crew being with you for most of a working day: a full heat cycle plus the spray usually runs somewhere between eight and eleven hours, depending on the size of the property and how much is in it.
Heat only works if the whole structure gets past lethal temperature and stays there. That is a question of output, and output is a number.
| Heat only | Chemical | Combination | |
|---|---|---|---|
| Kills eggs | Yes | Often misses | Yes |
| Residual protection | None | A few weeks | Weeks |
| Reaches hidden voids | Bugs flee deeper | Limited | Yes |
| Visits needed | 1 (with gaps) | 2–4 | Usually 1 |
| Guaranteed | — | — | Yes |
Bed bugs die at 118°F held around 90 minutes, and 122°F kills almost instantly. We hold lethal temperature throughout the home.
Older housing stock means more cracks and crevices for bed bugs to harbour in. Rentals turn over faster than owner-occupied homes, and turnover is how an infestation arrives.
Driving distance from Thurmont. Routed by proximity — cities closer to another BBE office are served from there.
Outside these zips? Our Thurmont routes reach well past the city line — call anyway.
21788
Yes. Thurmont is inside our service area, worked out of our Bethesda office, about a 73-minute drive away. We treat homes and businesses there, and the treatment is the same combination of Heat Assault thermal heat and a residual spray we run everywhere else.
Same-week appointments are usual. Because Thurmont sits roughly 73 minutes from our Bethesda office, a crew can normally be with you within a few days of the call, and the whole job is one visit rather than a course of return trips.
Treatment starts at an $1,800 minimum and is priced by the size of the home, with most homes landing between about $1,800 and $2,800. There are no per-room upcharges. We give you the exact number over the phone before anything is booked.
Almost never. Furniture is treated where it stands: heat reaches inside mattresses, frames and upholstery where a spray cannot, so it does not need to be discarded or replaced. We will tell you plainly if a piece is genuinely beyond saving.
Clearly, you are dealing with an infestation of bed bugs in Thurmont. Some of the most common signs that we recommend you look out for when dealing with bed bugs include, but are not limited to:
Unfortunately, these signs prompt that you are dealing with a bed bug problem. With that being the case, taking action as soon as possible would be wise. If you spot even one of these signs, it is probably a clear indication that you have bed bugs loitering around your home or business.
Free phone estimate — exact price, no site visit required.
Credentials & memberships