About Us – Bed Bug Exterminator (BBE)

Carrie Pike has built a commendable career in pest control, rooted deeply in her Floridian residency since 1991. Her journey in the pest management industry began to notably ascend in 2013 when she achieved her Certified Pest Control Operator license from the State of Florida, a testament to her dedication and expertise in the field. Upon receiving her certification, Carrie took on significant roles that utilized her specialized skills and knowledge. Read More

Chase Matthews, Pest Control Technician at Bed Bug Exterminator, is a problem-solver and an expert in thorough extermination of infestations. His dedication and meticulous work ethic are setting new standards in pest control excellence. Chase’s problem-solving abilities are valuable on the job, by understanding how to best tackle each infestation no matter how big. He has a thirst for knowledge and consistently reads up on the latest industry developments. He’s great with both people and equipment.  Chase is an avid golfer and video game enthusiast.  Read More

Allan Bossel serves as an Operations Expert at BBE Bed Bug Exterminator, where his extensive experience in bed bug and pest control significantly contributes to the company’s technical excellence. Before joining BBE, Allan founded Michigan Bed Bug Specialists, a testament to his depth of knowledge and expertise in the field. His background is rich with over a decade of professional pest extermination and meticulous lab work, underpinning his comprehensive understanding of pest behavior and control strategies. Allan loves hunting and fishing. Read More

Currently serving as the Operations Manager at BBE, Julie specializes in  Customer Relationship Management and System Process Organization. Her diverse skill set has been cultivated through a rich background in business development and management, with a particular emphasis on project management, digital marketing and CRM systems. Her leadership style enables her to prioritize and develop essential digital and customer-facing strategies for successful customer experiences. Julie loves scratch cooking, board games and almost all types of music.

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Victor Gonzo is a dedicated licensed pest control technician with a thorough and methodical approach.  In his role with BBE, Victor excels in interacting with clients with an empathetic and patient attitude, while ensuring that all work is completed to the highest standards. Victor takes pride in his work and helping others. He has traveled and lived across the southeastern USA and Europe, is an avid animal-lover and writer.  Read More

Kendall Almaraz is an exceptional people person with over 15 years experience in customer service and sales. Her ability to listen and understand makes it easy to execute a plan of action for BBE clients. A quick learner, she continually improves our communication and customer relationships to ensure every client receives top-notch service. She has a high level of empathy and patience helping customers deal with the trauma of a bed bug infestation, answering questions and guiding them through the process. Kendall loves coffee, her family, and her kitty Bagels and doggie Daisy.  Read More

As the strategic linchpin in the midfield for BBE, John’s role is crucial in optimizing onsite processes and efficiencies for peak pest control performance.  He’s a natural leader and hands-on manager. He loves to say “once we take on your project, your bed bug problem becomes MY bed bug problem.” He respects his team and has a “get it done” attitude. Leading the charge in local SEO and marketing, he ensures smooth integration and communication flow between marketing, development, and our field technicians. His participation is wide-ranging, from strategic planning to hands-on work on-site.  John’s a brash New Yorker, and loves coffee, live music, and travel. Read More

Dori is a creative, energetic, and dependable professional with a rich and diverse background spanning executive support, client relations, project management, and office leadership. With a career that stretches across multiple industries—from media and retail to healthcare, automotive, and telecommunications—she brings a uniquely versatile skill set and an unwavering commitment to excellence in every role she undertakes. Dori loves animals and has 3 dogs and 1 cat that frequently takes over her keyboard. Read More