Discreet service
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Service area · URBANA, MD · FREDERICK COUNTY
Combination treatment — a residual spray plus Heat Assault thermal heat — kills bed bugs and eggs in a single visit. Homes and businesses across Urbana, quoted over the phone before anything is booked.
When the press needs a bed bug expert They call us
Local record
The page also includes 5 questions answered on recorded calls and 20 crew call excerpts.
Reaches into mattress seams, bed frames and wall voids a spray cannot. Kills every stage, eggs included.
Keeps working for weeks after we leave, so anything that survives or arrives later does not restart the problem.
Bed bugs die at 118°F held about 90 minutes; 122°F kills almost instantly. We hold lethal temperature throughout the home.
You get the prep list and an arrival window. Anything you are unsure about, we answer on the phone first.
Quoted over the phone before anything is booked, so there is no site visit and no surprise on the day.
A full heat cycle takes the whole home to lethal temperature, then a residual product goes down per its label.
Eight to eleven hours on site, depending on the size of the property and how much is in it.
We walk you through what we found and what to watch for, and the home is yours again the same day.
If bed bugs come back inside sixty days we return and treat again at no cost.
Every question below was asked by a real caller on a recorded call, and every answer is what one of our crew said back on the phone, word for word. We give the caller's first name, or their postcode where we do not have one, and never their surname, address or phone number.
We don't do the mattresses. It is easy for you to get encasements of your choice after treatment, you know, and we leave that up to the customers if they want to, if they don't want to.
Answered by Dori on a call,
Absolutely, absolutely. That way we can also pinpoint what day may work best for them to be out of the home for that long. And what is your name? I'm just going to save your quoted information so if you call back you don't have to start all over.
Answered on a call,
All the large appliances are fine to stay plugged in. All your lights are fine to stay plugged in.
Answered by Dori on a call,
Usually it will not. I mean, technically it will not. We do normally encourage people to remove firearms and ammunition from the home.
Answered on a call,
That would be a perfect place to put all your plants because the plants would not be able to handle that 140 degrees for six hours. And if the plants are against the baseboards, anything like that, our spray is not a mist or a fog. It's a very direct. beam of spray so we're very careful about not to get it anywhere except for exactly where we want it but if it accidentally got on your plants that would hurt them too okay so I know a lot of people go oh man I have all these plants um well if you don't want Some of them, you can leave them in there, they're not going to survive, but then the ones that you want definitely move on to the balcony or right out your front door for the day, not a big deal. We do have still no joy with the pictures.
Answered on a call,
This is our own crew, on recorded calls about jobs in Urbana and nearby. Word for word. Each one says who was talking and when.
Check the temperature, see how everything's going and the heat treatment, things like that, adjust the heat fans as needed. So it might take me within the hour.
In the meantime, remind your guests that there's no health consequences to bedbugs whatsoever. They are just simply a nuisance. So I don't have to worry about transmitting disease or any of this other thing. It's just simply they're a nuisance. If they want to run the bed sheets in the dryer on high heat, that will kill any bed bugs.
What I'm going to tell you, don't spray any more, okay? Home defense, I don't know if home defense will actually kill the bedbugs that it hits, but the ones that it doesn't hit, definitely not going to affect. And it's not going to affect the eggs. The only thing besides squishing eggs that kills them is the heat. Okay.
We do ask that clothing be hung up in the closet or folded up in the dressers. Now, that being said, if they have a lot of excess, and I'm not just talking clothing, but any kind of fabric items that are laying around, it is always best to take those and run them through a high heat dryer for at least 40 minutes.
What that's going to do is kill a few it is not going to reach the ones that are hiding in baseboards wall outlets or deeper in furniture it's just not going to and even if it reached the eggs it's definitely not going to affect the eggs that's why a heat treatment is really needed So you're going to want to tell your dad heat treatment, okay?
There's no way, unless somebody needs more time over the next couple of days, unless somebody goes, oh my gosh, I need more time to prepare their house because it could be cluttered out, they have kids, work, then we could move you up. But right now, Friday is the earliest.
I gotta say, and I know this is disappointing, but you really won't even get a spray package for $1,200 because it'll be maybe, but it would be four sprays times $300 if somebody would do it for $300.
These are treated right, right. And basically what we're talking about is on the floor because people will throw clothing on the floor, they'll throw it over furniture. So that's what we're worried about, those dirty clothes that have been like on beds, couches, floors that could have bed bugs or eggs in them. But all of your clothes that are folded up on your dining room.
Electronics will be damaged. Those circuit boards that are printed on that silicon is that stuff handles much higher temperatures within 140 degrees. So you'll have any problems with any electronics.
We just used to be pretty busy. So since he actually did not see any anywhere, he checked both beds and the baseboards, but that happens because they hide and they're nocturnal. So a lot of the times when we go in and treat, they just die where they are. you know, in the walls, deep in furniture, things like that. So sometimes, many times we don't see anything.
We treat the entire house. If there was just, you know, a concern, well, only one bedroom has them. Well, we can't just treat one room. We have to treat the whole house. I mean, most likely if the bugs are in one room, they're in another one.
Looking at the pictures, it looks like they've been visiting Florida and it could be pretty much anything in Florida that loves to bite us. Are they out of state? Are they out of state?
Because that residual spray we put along the perimeter, it's just like six inches inside of the wall, the floorboards, like to leave that unmopped. You can vacuum it, no problem, but there's a spray that is around the entire perimeter of the home. And if a bed bug survives the heat, it's going to hit that line and die. So it's kind of like an insurance policy for a straggler.
You don't want it to melt. Sensitive electronics. Those are usually fine to stay in the home. We just ask that you unplug them. That's your TVs, computer, computer monitors, laptops.
When you look at it like each bed bug will bite at least three times, I shouldn't say at least, no more than three, okay? So you could have three bed bugs, okay?
When our technicians come out, they're going to initially they're going to arrive in unmarked vehicles. No address, no name, no pictures and nothing to identify that we are there to identify or eliminate bedbugs when they get there.
They are a lot cheaper now, but really good to have. I mean, really good to have. For these instances and so many others, it's easier to see the text. You can share pictures, you can take great pictures if you ever felt the need, take cute pictures of your cat and text them to your family or whatever. Smartphones are pretty nice to have and the price has definitely gotten lower. So, you know, you might need to look into that.
Third floor. Now, is there any parking anywhere near your unit, either the balcony or the front door or a window? Is there anywhere we could pull a truck up anywhere nearby? Where's the parking?
It might even be more price effective in the long run if I'm being honest, especially if it's like been a continual issue versus having to pay someone every time to come out and do it for you.
This is stressful. I want to say maybe about a year ago when I seen bedbugs in my daughter's room, it was really stressful.
Why choose us
We kill bed bugs. Only bed bugs. One method, done right, in a single visit — heat and a residual product together, on every job we run.
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Total peace of mind
Sixty days of cover on every job. Should bed bugs survive the treatment, which is rare, we come back out and eliminate the problem for good at no cost.
No other pests, ever
One method, done right, in a single visit. It is the only approach we sell, which is the reason we are good at it.
Quoted as bed bug experts
Reporters do not find us in a directory; they come looking for someone who does this all day. CNN introduces Allan as the operations expert at Bed Bug Exterminator, and he has been quoted by name in thirty articles across fifteen national outlets.
Community-focused service
Seven offices across Florida and Maryland, each with its own locally staffed crew. The office that quotes your job is the one that turns up to it.
Affordable, high-quality heat solution
Priced by the size of the home rather than by the room, and quoted over the phone before anything is booked. No site visit, and no per-room upcharges.
Experienced, dedicated team
As Allan puts it: once we take on your project, your bed bug problem becomes my bed bug problem. If it turns out not to be bed bugs, we say so and cancel the contract. That has happened.
The single best solution — Heat Assault
Heat Assault reaches kill-zone temperature throughout the house and keeps climbing, which is what takes out the eggs as well as the adults. Paired with a residual spray on every job.
Call 727-591-4417 Quoted over the phone before anything is booked.
“My experience with BBE (Bed Bug Exterminator) was very smooth. Dori explained everything clearly on the phone and booked me quickly. The technician Chase came and did a full spray and heat treatment in one day, from morning to evening. The process was well organized and I felt relief after.”
“If you want your bed bugs gone CALL THEM!! Their team is top notch and truly care about what they do. Huge shout out to Dori and Victor, they took such great care of my home and killed every last bloodsucker! Thee best company for bed bug treatment hands down! Thanks”
“Kendall is extremely knowledgeable, professional and patient. She walked me through the process on the phone assessing for bed bugs as well as treatment options. She was interested in me FIRST and my needs, not just making a buck! The tech arrived on time and treated our entire home, 100% bed bug free for 3 months.”
“My experience with Bed Bug Exterminator was very positive. Chase handled the inspection professionally and didn’t miss any areas. Before that, Kendall had helped me book the appointment smoothly and answered all my questions. Everything felt organized and well-managed from start to finish.”
Over the years, we have developed a clear process and plan that works no matter the scale of infestation. As time has passed and our team has worked together more, we have focused on delivering treatment and solutions for bed bugs that are proven to work. To do this, we follow a strict five-step process that helps us to prepare any property in Urbana and beyond for the removal of bed bugs:
This five-step process means that we can, more often than not, eradicate all bed bugs present in your building in one visit. Instead of a course of return trips, you get a solution that is covered for a minimum of sixty days. Plan on the crew being with you for most of a working day: a full heat cycle plus the spray usually runs somewhere between eight and eleven hours, depending on the size of the property and how much is in it.
Heat only works if the whole structure gets past lethal temperature and stays there. That is a question of output, and output is a number.
| Heat only | Chemical | Combination | |
|---|---|---|---|
| Kills eggs | Yes | Often misses | Yes |
| Residual protection | None | A few weeks | Weeks |
| Reaches hidden voids | Bugs flee deeper | Limited | Yes |
| Visits needed | 1 (with gaps) | 2–4 | Usually 1 |
| Guaranteed | — | — | Yes |
Bed bugs die at 118°F held around 90 minutes, and 122°F kills almost instantly. We hold lethal temperature throughout the home.
Driving distance from Urbana. Routed by proximity — cities closer to another BBE office are served from there.
Outside these zips? Our Urbana routes reach well past the city line — call anyway.
21704
Yes. Urbana is inside our service area, worked out of our Bethesda office, about a 42-minute drive away. We treat homes and businesses there, and the treatment is the same combination of Heat Assault thermal heat and a residual spray we run everywhere else.
Same-week appointments are usual. Because Urbana sits roughly 42 minutes from our Bethesda office, a crew can normally be with you within a few days of the call, and the whole job is one visit rather than a course of return trips.
Treatment starts at an $1,800 minimum and is priced by the size of the home, with most homes landing between about $1,800 and $2,800. There are no per-room upcharges. We give you the exact number over the phone before anything is booked.
Almost never. Furniture is treated where it stands: heat reaches inside mattresses, frames and upholstery where a spray cannot, so it does not need to be discarded or replaced. We will tell you plainly if a piece is genuinely beyond saving.
Clearly, you are dealing with an infestation of bed bugs in Urbana. Some of the most common signs that we recommend you look out for when dealing with bed bugs include, but are not limited to:
Unfortunately, these signs prompt that you are dealing with a bed bug problem. With that being the case, taking action as soon as possible would be wise. If you spot even one of these signs, it is probably a clear indication that you have bed bugs loitering around your home or business.
Free phone estimate — exact price, no site visit required.
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