Discreet service
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Service area · ELLICOTT CITY, MD · HOWARD COUNTY
Combination treatment — a residual spray plus Heat Assault thermal heat — kills bed bugs and eggs in a single visit. Homes and businesses across Ellicott City, quoted over the phone before anything is booked.
When the press needs a bed bug expert They call us
Local record
The page also includes 6 questions answered on recorded calls and 20 crew call excerpts.
Reaches into mattress seams, bed frames and wall voids a spray cannot. Kills every stage, eggs included.
Keeps working for weeks after we leave, so anything that survives or arrives later does not restart the problem.
Bed bugs die at 118°F held about 90 minutes; 122°F kills almost instantly. We hold lethal temperature throughout the home.
You get the prep list and an arrival window. Anything you are unsure about, we answer on the phone first.
Quoted over the phone before anything is booked, so there is no site visit and no surprise on the day.
A full heat cycle takes the whole home to lethal temperature, then a residual product goes down per its label.
Eight to eleven hours on site, depending on the size of the property and how much is in it.
We walk you through what we found and what to watch for, and the home is yours again the same day.
If bed bugs come back inside sixty days we return and treat again at no cost.
Every question below was asked by a real caller on a recorded call, and every answer is what one of our crew said back on the phone, word for word. We give the caller's first name, or their postcode where we do not have one, and never their surname, address or phone number.
The porcelain dolls should be fine. Porcelain is hard. It's already gone through a kiln, which is much hotter than our heat treatment. Okay. Their hair is synthetic. It is a fiber. It's not a vinyl or a silicone. So that'll be fine.
Answered by Dori on a call,
In every sales business, some leads are going to go cold. But as far as I know, the CRM that we're using works very reliably.
Answered by Mike on a call,
Either way. If you want to take a couple of minutes, take some pictures and then you can send them over. I'll kind of look at them. I'll send them to the team as well. And then we can decide where to go from there and see what's going on.
Answered by Chase on a call,
The person you're speaking with, the email that we need to send the quote to, and the agency name.
Answered by Dori on a call,
Probably Dory and Kendall. Kendall's no longer with us, but Dory is.
Answered by Mike on a call,
$900, but then you'd be paying for the original quote at that point.
Answered by Mike on a call,
This is our own crew, on recorded calls about jobs in Ellicott City and nearby. Word for word. Each one says who was talking and when.
Now, we can take care of you. If we do an inspection, we give an inspection letter. If you're negative for bed bugs, if we have to treat you, we give you a treatment letter so you have proof for Airbnb and Verbo.
The only reason I'm asking is because we do have to put boots on them. If we do perform a heat treatment, we have to boot them so that way they're not damaged. But let me give you an estimate here on what it would cost if we do find live bed bugs in the apartment, okay?
The moving blankets are heavy, and if they're folded up or in a pile that heat, well, we don't heat a garage. We spray a garage, so the spray would not reach them if they were in those moving blankets, but when they come out, they would cross that spray, and they would start dying from the growth inhibitor that's in that. That's great.
We're experts in the field, and if we just came in and sprayed for someone, we wouldn't guarantee that work because we know it's not going to get all of them. It's going to be a long, drawn-out process. That's why the spray is the icing on our cake, but the cake is the heat treatment. You know, that's what you need to eliminate those bedbugs and eggs. So I'm glad you've done your research and you know the differences of the heat treatments.
One thing that our heat system does really well is dry out homes. We had a couple customers after Milton and Helene who got hit by flooding who contacted us going, hey, that heat treatment, will it work for helping us dry out our homes?
Don't have to worry about prep me too and we don't have to worry about prep because the house is going to be pretty much empty.
Clothes hanging out anywhere we don't want any clothes in the dirty clothes hamper and I am also going to send you a pre-treatment checklist basically there are some certain things that need to come out of the home for the safety of the home during the heat treatment Is your direct
Might find a spray company to do that, but they would be ripping you off. If they spray one room, they're ripping you off because they're just going to go to the other room. They can outrun it.
The encasement will protect the mattress so it stays clean you know and no bed bugs get in it now you have seen no bed bugs whatsoever no live bed bugs whatsoever um this and you
Medicines, we would suggest putting in the fridge. If there are medicines that cannot be refrigerated, we would suggest you putting them in the oven or the dishwasher, which are heat resistant. Just remember, you're putting things in the oven and the dishwasher, you know.
To bring a bag into the home with you, you want to put it on a kitchen counter or a table somewhere that you can see there's no bedbugs cruising around, okay?
Are some items that definitely need to come out of the house for the day of the treatment.
Unless you like Salvador Dali, you know, and then we can point a heat fan, we can point a heat fan high and right up at those paintings, you know, we wouldn't do that to you.
Apartment complexes, they'll have their pest control company come out and spray for you.
The bed bugs, if there are any coming from another unit, when they would cross that pesticide barrier, their feet pick up that gross inhibitor and that gross inhibitor messes with their DNA. It causes a virus in their system.
For them to tell you that they can destroy and, you know, eradicate those bedbugs plus the eggs with just pesticides alone. It just doesn't work. It's scientific fact. You just.
To the wrong place at the wrong time and they hitchhike in so they can easily get into your home so basically what we do is take care of any issues that have already found their way into your home we do a perimeter spray with growth inhibitor So that would mean the bed bugs would have to fall off wherever they're going to fall off in your home and then, you know, when they hide, if they cross that growth inhibitor, that would take care of them.
Then that wouldn't be bed bug um who knows what that could be Okay, did he? Okay, now continue. I'm sorry. I just wanted to, while it was fresh in my mind, I just wanted to find out what those little black things were. So please finish telling me.
It really just depends on, you know, the size of the apartment, what floor, because, I mean, if you're in a high rise, you're on the second floor, so that's not a problem. High rises would cost a little more because it takes us more to get up to the apartment, you know, bringing up equipment, things like that. It takes us longer to take care of it if you have sprinkler heads in the apartment. There's, you know, a lot of different factors that goes into it.
I'm looking at it now. It looks like we did a respray for you on, let's see, the 23rd. So you found another bed bug. How many bed bugs have you seen alive since the 23rd of last month?
Why choose us
We kill bed bugs. Only bed bugs. One method, done right, in a single visit — heat and a residual product together, on every job we run.
Unmarked vehicles and personnel
No logos, and no mention of bed bugs on trucks, equipment or uniforms. Neighbours see a van; they do not see why it is there.
Total peace of mind
Sixty days of cover on every job. Should bed bugs survive the treatment, which is rare, we come back out and eliminate the problem for good at no cost.
No other pests, ever
One method, done right, in a single visit. It is the only approach we sell, which is the reason we are good at it.
Quoted as bed bug experts
Reporters do not find us in a directory; they come looking for someone who does this all day. CNN introduces Allan as the operations expert at Bed Bug Exterminator, and he has been quoted by name in thirty articles across fifteen national outlets.
Community-focused service
Seven offices across Florida and Maryland, each with its own locally staffed crew. The office that quotes your job is the one that turns up to it.
Affordable, high-quality heat solution
Priced by the size of the home rather than by the room, and quoted over the phone before anything is booked. No site visit, and no per-room upcharges.
Experienced, dedicated team
As Allan puts it: once we take on your project, your bed bug problem becomes my bed bug problem. If it turns out not to be bed bugs, we say so and cancel the contract. That has happened.
The single best solution — Heat Assault
Heat Assault reaches kill-zone temperature throughout the house and keeps climbing, which is what takes out the eggs as well as the adults. Paired with a residual spray on every job.
Call 727-591-4417 Quoted over the phone before anything is booked.
“My experience with BBE (Bed Bug Exterminator) was very smooth. Dori explained everything clearly on the phone and booked me quickly. The technician Chase came and did a full spray and heat treatment in one day, from morning to evening. The process was well organized and I felt relief after.”
“If you want your bed bugs gone CALL THEM!! Their team is top notch and truly care about what they do. Huge shout out to Dori and Victor, they took such great care of my home and killed every last bloodsucker! Thee best company for bed bug treatment hands down! Thanks”
“Kendall is extremely knowledgeable, professional and patient. She walked me through the process on the phone assessing for bed bugs as well as treatment options. She was interested in me FIRST and my needs, not just making a buck! The tech arrived on time and treated our entire home, 100% bed bug free for 3 months.”
“My experience with Bed Bug Exterminator was very positive. Chase handled the inspection professionally and didn’t miss any areas. Before that, Kendall had helped me book the appointment smoothly and answered all my questions. Everything felt organized and well-managed from start to finish.”
Over the years, we have developed a clear process and plan that works no matter the scale of infestation. As time has passed and our team has worked together more, we have focused on delivering treatment and solutions for bed bugs that are proven to work. To do this, we follow a strict five-step process that helps us to prepare any property in Ellicott City and beyond for the removal of bed bugs:
This five-step process means that we can, more often than not, eradicate all bed bugs present in your building in one visit. Instead of a course of return trips, you get a solution that is covered for a minimum of sixty days. Plan on the crew being with you for most of a working day: a full heat cycle plus the spray usually runs somewhere between eight and eleven hours, depending on the size of the property and how much is in it.
Heat only works if the whole structure gets past lethal temperature and stays there. That is a question of output, and output is a number.
| Heat only | Chemical | Combination | |
|---|---|---|---|
| Kills eggs | Yes | Often misses | Yes |
| Residual protection | None | A few weeks | Weeks |
| Reaches hidden voids | Bugs flee deeper | Limited | Yes |
| Visits needed | 1 (with gaps) | 2–4 | Usually 1 |
| Guaranteed | — | — | Yes |
Bed bugs die at 118°F held around 90 minutes, and 122°F kills almost instantly. We hold lethal temperature throughout the home.
Rentals turn over faster than owner-occupied homes, and turnover is how an infestation arrives.
Driving distance from Ellicott City. Routed by proximity — cities closer to another BBE office are served from there.
Outside these zips? Our Ellicott City routes reach well past the city line — call anyway.
21043
Treatment is priced by the size of the home, starting at an $1,800 minimum, so most Ellicott City homes run somewhere between about $1,800 and $2,800. There are no surprise per-room fees, and we go over the exact price with you by phone first. See the full pricing breakdown.
The reliable way to kill bed bugs at every life stage, including the eggs that store-bought sprays tend to miss, is our combination treatment. We pair Heat Assault thermal heat, which kills the bugs on contact, with a residual spray that keeps working for weeks afterward to catch anything that survives. You can see the temperatures that kill bed bugs in full.
While heat treatment will kill off bed bugs of all shapes and sizes, they are hardy creatures that can shrug off the heat of an ordinary hot day. Therefore, do not rely upon the warmth of a closed-up room: you need something that takes the heating level right up, which is what our professional Heat Assault equipment does.
If you have tried the usual DIY treatments, you are likely only killing a small handful of the adult populace, leaving the younglings to take their place. A professional treatment that reaches every life stage in a single visit tends to cost less in the end than a long run of failed attempts.
Not at all. Even spotless, five-star hotels and brand-new homes can suffer from bed bugs. If they are brought in from another location, bed bugs will find a place to live in almost any Ellicott City property, clean or not.
They could have arrived by someone bringing them into your Ellicott City home unknowingly, or through cracks and gaps from one property to the next. What draws them in is body heat and the carbon dioxide we breathe out, and not clutter, though clutter does give them more places to hide. Our bed bug FAQ covers more.
They will not. The bed bug is an elusive creature that can easily move from one part of your home to the next and never stay in one place, and it can wait months between meals. Left alone, it simply has the time to spread to other rooms and, in an apartment, to the units next door.
Clearly, you are dealing with an infestation of bed bugs in Ellicott City. Some of the most common signs that we recommend you look out for when dealing with bed bugs include, but are not limited to:
Unfortunately, these signs prompt that you are dealing with a bed bug problem. With that being the case, taking action as soon as possible would be wise. If you spot even one of these signs, it is probably a clear indication that you have bed bugs loitering around your home or business.
Free phone estimate — exact price, no site visit required.
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