Customer Support
Charles is part of the BBE customer support team, and for many of our customers he is the first voice they hear. He knows that a bed bug problem is stressful and often embarrassing, so his job is simple: listen, answer your questions plainly, and get you scheduled with the right crew fast.
With several years of remote customer service experience, Charles is known for staying calm under pressure, following through on every detail, and making sure no one is left wondering what happens next. When he is not on the phone, he is coordinating with our field teams so your treatment day goes exactly as planned.
Our offices
Every job Charles is part of runs out of one of these 7 offices. Each one lists the cities it drives to, the work it has done there and the crew that turns up.
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